In addition to Jennifer’s continuing work with the Great Place to Work® Institute, she also is a management faculty member in the Foster College of Business at Bradley University, teaching in undergraduate, MBA, and executive programs in the areas of leadership, organizational culture, and strategic human resources management. Let’s say you become aware that you become angry when people are unprepared for a meeting.
She has co-authored three books, including While the best leaders are self-aware, they are careful not to let their feelings manage them. One way to respond would be to yell at them and put them down in front of the group. There will be times when you become frustrated and when you become upset at the feedback that you receive.
Instead, managers walk their people through annual performance metrics, usually stressing financial or quantifiable results—a component that can determine as much as 70% of an individual’s pay.
There are typically a few other categories, e.g., self-development or community involvement, and then something about living the organization’s values (assuming there are some).
Few managers look each of their people directly in the eye and tell them, “I expect you to be a leader in this organization.
It is a fundamental part of your job, which must be done well”.
Upon the retirement of long-time CEO Steve Ballmer, Nadella is only the third chief executive to head the mega-giant founded and led by Bill Gates for so many years.
And Nadella is an insider—a 20 year veteran who has worked side-by-side with his fellow employees to lead one of the company’s most successful business technology divisions.Support is especially important when people are being asked to change their behavior.When you return to work after training, your initial enthusiasm can be quickly crushed if there is no one around to offer words of encouragement.Excerpted from the Leadership is also a performing art, and the best leaders also have coaches.The coach might be someone from inside or outside of the organization.But would that be the best way to handle the situation for the sake of your credibility and your relationship with your constituents? You could go out and break something or yell at someone, but that won’t help your learning or your relationships. Be aware of them, but don’t let them rule your behavior.