I asked for the loss prevention manager and they were CONVINIENTLY on vacation.
I checked my son’s bank account and the day the incident allegedly happened was not a day he was scheduled to work.
Krogers was my first job and first learning experience of customer service.
Reply I’m writting because of a negitive situation that i as a paying customer indoured via the gas station.
I get up at 7am to go get gas from the krogers on washington road in augusta georgia.
When he came home and told me what happened, we went back up to Krogers and I requested an explanation.
The manager on duty could not provide me with proof of the incident nor a copy of the discharge paperwork.
While I’m at the pump trying to get self service to work on my behalf i see that she has helped atleast two other customers. If this is the quality of service your cooperation exhibits, I can no longer spend my hard earned money in your stores or at gas stations. I am emailing about an offer, online, from 9 Discounts Seniors Get Only If They Know, and it shows that Kroger offers 10% discounts on the first Wednesday of every month, but you must call your preferred Kroger to see if and when that discount is offered. My best guess is that Kroger is having financial problems and can no longer afford to stock all its stores. Last night I was only able to buy 2/3 of the items on my shopping list. Your policy is for a customer to wait in line at the Courtesy Booth for a rain check. Your manager gets on his hands and knees restocking shelves because you wont hire enough staff.
Self service would not work for me so i walk back up to the window to ask for assistance and i see the employee walk out of the booth towards what i can only assume is her car. This customer has too much pride to be forced into another line. 100 miles around me in every direction got 25-50″ of rain. Kroger just has an inventory delivery system that does not work in good weather and totally collapses in bad weather. If Cincinnati can’t figure it out hire some Texans and we get it done. I feel sorry for him because none of the store departments can get what they order and he gets the blame.
Since I like Kroger I am informing you that’s alll Reply Do you Kroger folks even give a damn about customer service. Do you not even contact the customers to try to correct problems?
I personally am just about ready to look up an HEB to shop at.
When I lived in Texas before, Kroger was not like this!!!!
If, however, you are affiliated with TARGET, I guess I understand.
I will purchase my meal from someone else or purchase individual items my self to be cooked by me. The person makes sure the smaller amount check clears, the presents a larger check to pay for gift cards! Naima Cameron Reply My son worked at Kroger from June 9, 2017 to November 19, 2017.